Is Your Current Computer Guy Causing You To Need One Of These?

  • Does he take forever to call you back and respond to your requests?
  • Are you paying him good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
  • Are you worried he’s not backing up and securing your network?
  • Does your head hurt from having to deal with the hassles?

Schedule A Discovery Call

Are you sick and tired of constant I.T., phone and computer problems interrupting your day, frustrating you and your team?

If so, I have the solution that will make I.T.-related issues one headache you NEVER have to deal with again.

Schedule A Discovery Call

My name is Kris Barksdale, owner and CEO of Torch Networks [and author of the book Hassle Free Computer Support].

We specialize in Dental & Healthcare Practices with friendly, knowledgeable techs who will put you at ease and resolve your I.T. problems quickly and efficiently. Chances are you’ve never heard of me or my company before, but when you finish reading this letter, you’ll be glad you finally have.

Why can I make such a bold statement?

Because almost every small business CEO I talk to will confess that their current computer support person – whether it’s a friend who’s good with computers or a “professional” I.T. company – is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime and a range of data-erasing disasters. Clearly this is unacceptable!

Isn’t It Time To Finally Get Rid Of This Headache?

Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer technicians don’t get it right. Therefore, I understand if you’re skeptical about our claims. My guess is that you’ve been disappointed, even burned, by other I.T. guys in the past.

($1,500 value)

That’s why I’d like to extend the following offer to you:
A Complimentary Second Opinion Discovery Call

Choosing the right IT partner is an important decision, and it never hurts to get an independent perspective.

As a prospective client, I'd like to offer you a free, no-obligation, no-sales-pressure Second Opinion Discovery Call with one of our senior technology consultants. During this brief conversation, we'll discuss your current IT environment, cybersecurity protections, support experience, and any technology challenges your team may be facing.

Our goal is simple: provide an honest assessment of where things stand and identify any potential gaps, risks, or opportunities for improvement. Whether you're concerned about cybersecurity, HIPAA compliance, response times, backups, ransomware protection, or simply want to know if you're getting the level of service you should expect from your current provider, we're happy to share our perspective.

Even if you decide not to make any changes, you'll walk away with valuable insights and recommendations that can help strengthen your technology and security posture.

The discovery call typically takes just 15–20 minutes, and there is absolutely no obligation. We simply believe that business owners and practice managers deserve access to expert guidance when evaluating their technology strategy.

I'll follow up in the next few days to ensure you received this letter and to see if you'd like to schedule your complimentary Second Opinion Discovery Call. If not, just let us know.

I look forward to speaking with you.

P.S. Why risk it? Our free I.T. Systems Assessment comes with zero strings attached, no expectations and no obligations on your part. If nothing else, it will be a good third-party validation of how well your systems are currently performing.

How Does Your Current I.T. Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your I.T. company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!

  • Do they answer their phone LIVE and respond to emergencies promptly?
  • Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
  • Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
  • Do they offer proof that they are backing up ALL your data, laptops and devices?
  • Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
  • Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
  • Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
  • Do they offer any guarantees on their services?
  • Do they arrive on time and dress professionally?
  • Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?

Schedule A Discovery Call

Are your systems down? Do you need immediate help?

Call us at 972-970-1075 to speak with an expert now. For client support, call us at 972-944-9441.

Give Us A Call

Exceptional IT Support You Can Count On

Since partnering with Torch Networks, we've gained something that's hard to put a price on: peace of mind. Knowing our systems are secure and having a team that responds quickly whenever we need help has made a real difference for our business.

What stands out most is their sense of urgency. When an issue comes up, they don't make you wait. Their team is responsive, knowledgeable, and focused on getting things resolved as quickly as possible.

I would recommend Torch Networks without hesitation. Their technical expertise is exceptional, their professionalism is second to none, and it's clear they genuinely care about their customers. If you're looking for an IT partner you can trust, Torch Networks delivers.

Janice Smith Superior Insurance, Inc.