Technology That Keeps Students Learning and Teachers Teaching

Reliable IT Support for Schools, Training Centers & Educational Organizations

Technology plays a critical role in education. From classroom learning and administrative operations to cybersecurity and network reliability, Torch Networks helps educational organizations keep students, staff, and systems connected and protected.

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4 Big Reasons to Partner with Torch Networks to Support Your Higher Learning Institution

1

IT Experts with Real-World Education Experience Your school depends on technology to keep students learning, teachers teaching, and administrators productive. That's why Torch Networks employs experienced IT professionals with 5–10+ years of hands-on experience supporting educational environments.

Our team has experience supporting many of the platforms schools rely on every day, including Microsoft 365 Education, Google Workspace for Education, PowerSchool, Skyward, Ascender, Synergy SIS, FACTS SIS (RenWeb), Blackbaud, ClassLink, Canvas, Cisco Meraki, Intune, and other education technologies.

2

15-Minute Response Time Guaranteed When technology problems disrupt classrooms, administrative offices, or online learning, every minute counts. Torch Networks guarantees that all IT support requests are acknowledged within 15 minutes, helping your teachers stay focused on instruction while minimizing disruptions to students and staff.

3

Predictable Flat-Fee IT Support School budgets require careful planning, and unexpected technology expenses can quickly impact other priorities. With Torch Networks, you'll receive comprehensive managed IT services for one predictable monthly fee.

No surprise invoices. No hidden charges. Just dependable IT support that helps you plan confidently while maximizing the value of your technology investment.

4

Proactive Monitoring Technology issues rarely appear without warning. Our proactive monitoring systems continuously watch over your network, servers, wireless infrastructure, cybersecurity, backups, and end-user devices to identify and resolve potential problems before they interrupt learning.

Each month, our team resolves hundreds of issues behind the scenes—often before your teachers or staff ever notice—helping your school maintain a secure, reliable, and productive technology environment throughout the school year.

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Features of Our Education IT Support Services That Will Help Boost Productivity With Administrative Staff, Teachers And Efficiency Across The Classrooms

Managed IT Services for Education

Focus on Education, Not Technology.

Disaster Recovery

Continue Learning...even when disaster strikes.

vCIO Services

Strategic IT Planning for Smarter Schools

Security & FERPA Compliance

Protect Your Students, Staff and School Community

Enhance Learning Efficiency With Torch Networks Education IT Support.
Trusted by Schools since 2009.

See What Other Leaders of Education Are Saying About Torch Networks

Torch Networks Came In And Worked Through All The Problems

Before Torch Networks, our network was small and basic. As we grew, this caused huge slowdowns during the day that our previous provider couldn't fix. Torch Networks came in and worked through all the problems delivering a reliable network, which allowed continued growth and new technology upgrades. The value of Torch is the ability to open a ticket and know your issues will be immediately addressed by their knowledgeable technicians.

Ron Hudson Director of Technology
Christ the King Catholic School

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Education Industry FAQs

Does Torch Networks support K-12 schools, private schools, and higher education?

Yes. We provide managed IT services for K-12 schools, private schools, charter schools, colleges, and universities. Our team understands the unique technology needs of educational institutions and can tailor solutions to fit your environment.

Can you support our Student Information System (SIS)?

Yes. We support the infrastructure behind many popular education platforms and work alongside software vendors to resolve issues involving systems such as PowerSchool, Skyward, Ascender, Blackbaud, ClassLink, and other education applications.

How do you protect student and staff data?

We implement layered cybersecurity solutions including endpoint protection, multi-factor authentication, email security, network monitoring, vulnerability management, and regular security updates to help protect sensitive student and staff information.

Can you support Chromebooks, Windows PCs, Macs, and iPads?

Absolutely. Our technicians support a wide variety of devices commonly found in educational environments, helping ensure students, faculty, and staff remain productive.

Can you assist with Microsoft 365 and Google Workspace?

Yes. We support both Microsoft 365 and Google Workspace environments, including account management, email, collaboration tools, security, licensing, and user support.

What happens if our network goes down during school hours?

Our 15-minute response guarantee means your issue will be acknowledged and addressed quickly. Our goal is to restore critical services as fast as possible to minimize classroom disruptions.

Do you offer onsite and remote support?

Yes. Most issues can be resolved remotely, but we also provide onsite support when physical equipment or infrastructure requires hands-on service.